Keeping up with customer questions and requests takes hours. Complex internal systems slow everyone down. And predicting returns percentages is a big unknown.
You need a solution that will simplify the shipping and returns process — while increasing your customer lifetime value and decreasing your team’s workload.
You’ve sat through hours of demos from other providers fearing that implementing a post-purchase solution will require you to rebuild your entire business.
Our suite of e-Commerce post-purchase engagement tools is the first to cater to customers’ needs — while offering merchants workflows that save time and money.
Relay easily integrates with even the most complex order management, e-Commerce, customer service, and catalog systems.
There are so many opportunities to surprise and delight your customers after the purchase.
Send better, more accurate shipping and tracking alerts
Build trust with custom templates that ensure every customer notification matches your voice and style
Simplify and speed up the return process with rule-based protocols that empower customers to effortlessly print out labels and schedule pickups
